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WELCOME to the CONTEXTUAL INTELLIGENCE Platform of ACC-HSG

Contextual Intelligence as part of Decision Intelligence

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Today’s dynamic business environments are characterized by volatility, uncertainty, complexity, and ambiguity (VUCA) and throw up many challenges for executives. To make strategic decisions in such VUCA environments, it is crucial for senior executives to find the right FIT between the intelligence required as inputs to decision making and how their companies gather and process intelligence about new business environments (e.g. new geographical markets such as India, new technology contexts such as Digitization or new polticial and regulatory developments such as reversed Globalization/new trade barriers etc.). We define this FIT between the intelligence required and the way intelligence is gathered and processed as "DECISION INTELLIGENCE". 
Recent studies have proven that "DECISION INTELLIGENCE" leads to better insights to create competitive advantages and finally to higher company performance (Moser et al. 2017).
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​Context changes such as a potential market entry into a market in Asia (e.g. India, China) or the swift change of the business envionment in existing markets (e.g. Digitization, Robotik, Sharing Economy etc.) require executives to adapt their intelligence gathering and processing activities in order to make the right strategic decisions (e.g. adapting the business model, investing into new capabilities, developing new collaborations). In short, they need to adapt their Contextual Mindset as the levels of change and insights are often dramatically changing in new business contexts. 

Each new business context (e.g. India, Converging Industries etc.) thus requires that companies review two major aspects of their CONTEXTUAL INTELLIGENCE: 
  • Framework Proficiency: Do I understand which dimensions really matter in the new business context to create competitive advantages for my company in the future?
  • Intelligence Access: Do I have the right tools to gather and process the required intelligence for each dimension (Framework Proficiency) that I need to understand to ensure that my company is still competitive in the future?
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The ASIA CONNECT Center-HSG at the University of St.Gallen has specialized its activiites on these two aspects to support companies in building the right CONTEXTUAL INTELLIGENCE for any change of the business context that companies face. In particular, we focus on three major challenges: 
  • Globalization of European companies in ASIA
  • CONVERGING INDUSTRIES (Robotics, Digitization, Sharing Economy)
  • AGRICULTURE 4.0
An Introduction Video about the Decision Intelligence Navigator in GERMAN can be found here:
A SUMMARY of the Decision Intelligence Navigator can be downloaded HERE. 

Companies from:
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Unternehmen & Organisationen aus:
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Contextual Intelligence:
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ASIA

The Contextual Intelligence ASIA platform - provided for executives that face a change in their business context due to their internationalization efforts in countries such as China or India - includes the following support:
  • Personal coaching during the strategic analysis and development process through ACC-HSG faculty and experts. 
  • Access to pre-developed and customizable analysis frameworks that integrate the specifics of countries such as China or India - either in the form of checklists (PDFs) or an online expert panel study tool. These frameworks include PEST, Porter's 5 Forces, Scenario Studies and Strategy Canvas. 
  • Case examples and teaching case studies on how to develop successful business models in Asia, analyze the context in Asia or implement certain practices. 
An example of how we also train people in dealing with uncertainty & ambiguity in Asia can be found here:

Contextual Intelligence: CONVERGING INDUSTRIES

Contextual Intelligence: AGRICULTURE 4.0

The Contextual Intelligence CONVERGING INDUSTRIES platform - provided for executives that face a change in their business context due to to a mix of robotics, digitization and access-based business models - includes the following support:
  • Personal coaching during the strategic analysis and development process through experts from the ACC-HSG network based on our "Decision Model Innovation" framework. 
  • Access to pre-developed and customizable analysis frameworks that allow you to better understand the future differentiation potential in increasingly commoditzed markets. These frameworks include RDA Context Assesment, Data Value Chain Analysis, Scenario Studies and Strategy Canvas. 
  • Examples of (un)successful Decision Model Innovation applications in precision industries. 
In collaboration with:
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More content on Converging Industries, Decision Model Innovation & Data Value Chains will be added in 2019. For an overview, please download a concept summary HERE.  
The Contextual Intelligence AGRICULTURE 4.0 platform - provided for decision makers from business, society and politics to better understand the potential of new technologies in the agriculture sector - includes the following support:
  • Briefings for decision makers on how Decision Model Innovation can impact the agriculture value chain from "farm to fork". 
  • Access to technology experts around the world for each element of the Data Value Chain. 
  • Examples of (un)successful Decision Model Innovation applications to increase efficiency (in developed markets such as Switzerland) or improve financial inclusion of farmers (in developing countries in Asia). 
In collaboration with:
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More content on Agriculture 4.0 and how satellite data analytics and IoT solutions can help farmers in Switzerland/Europe and around the world will be added in 2019. 
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The ASIA CONNECT CENTER (ACC-HSG) at the University of St.Gallen (HSG) is a joint initiative between HSG and St.GallenBodenseeArea to support the companies in the region and improve their competitiveness in dynamic markets.
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