For B2B and B2C companies it is now difficult to "predict" what customers are valuing most...Bain Consulting has provided a nice analysis
For a detailed analysis of the B2B sector: Click HERE
For a detailed analysis of the B2C sector: Click HERE
During COVID-19, it is difficult to get relaible data on the actual threat of the virus: The Economist is offering a first good overview on excess deaths.
The real or perceived threat of COVID-19 will be a key driver of how societies and businesses will react to further lockdown measures or a second wave of infections.
The Economist has started to provide a reliable overview on so called "excess deaths" in different countries which is probably for now the most reliable measure about how "dangerous" COVID-19 actually is.
Please check out the website
In Uncertain & Ambiguous Markets Executives need to pay even more attention to their own biases: New Project of Uni St.Gallen helps to better understand them.
When drawing conclusions from insights (i.e. decision-relevant knowledge) to make decisions - the biggest enemy of executives is their own biases.
A new project of the University of St.Gallen helps to better understand them. Great interactive learning platform for any executive to better understand what they can do wrong:
Webinar on "Decision Intelligence and how you can apply established management techniques and new technologies to better understand a future with COVID-19."
The Webinar Series of the Executive School at the University of St.Gallen has invited Dr. Moser to share his experience in developing and analyzing hypotheses and scenarios based on the existing services of ACC-HSG for companies in the context of Asia and Digitization.
For ACC-HSG, COVID-19 is nothing else than a highly uncertain and dynamic business environment at a unprecedented scale. However, the tools and concepts which it offers to companies when dealing with uncertain and ambiguous environments don't change in this new situation.
The manual to develop and analyze scenarios can be found HERE.
While managers are still challenged with immediate effects of COVID-19 such as cash flow or supply chain interruptions, it's soon time to also think about how the future of your industry will look like. One of our clients has well summarized the challenge that lies ahead of them.
Scenario Development/Analysis combined with advanced Expert Panels might help to understand which 50% of the assumptions are not valid anymore and how they might look like in the future!
Latest in a few weeks, many SMEs need to think about the mid-term and long-term business perspectives. While nobody really knows how the "new normal" with/after COVID-19 might look like, companies can make use of a relatively old-fashioned 'management' technique called "Scenario Analysis".
In fact, while many people are try to make it complicated and more and more technology-driven, a "Scenario Analysis" requires primarily five things to be useful:
Please have a look at our SCENARIO DEVELOPMENT & ANALYSIS Manual - PART I.
More to follow.
Most SMEs can't make use of large-scale economic analyses but these two collections of articles are worthwhile analyzing...
...in order to develop a better understanding how COVID-19 currently affects economies and how a "POST COVID-19" situation might look like.
This is a very useful and reliable forecasting/planning tool for any hospital to anticipate what they have to prepare for (if they still can) in the context of COVID-19.
Führungskräfte und Mitarbeiter müssen im Kontext von COVID-19 nicht nur viele schwierige berufliche Entscheidungen treffen, sondern sich auch privat fragen, wie sie in welcher Situation wann reagieren wollen.
Im "Decision Intelligence" Navigator des ACC-HSG nennen wir diese Herausforderung "DECISION CONTEXT MAP"; d.h. ausgehend von einer Entscheidungssituation mit einer oder mehreren Entscheidungen muss ich mir zuerst überlegen, welche FRAGEN ich für mich beantworten können muss, um die verschiedenen Entscheidungen zu treffen.
Mindmaps (online oder offline) sind dafür noch immer sehr nützlich.
Ein einfaches und praktisch kostenloses Tool ist DIESE WEBSITE.
Ein Beispiel von einem privat-fokussierten Mindmap im Kontext von COVID-19 ist folgende Abbildung:
Not every McKinseyQuarterly ARTICLE is equally useful but this one helps even SMEs to structure their COVID-19 management structures.
Please note that the "NERVE CENTER" requires a SCENARIO SPECIALIST/ANALYST. This is where the ACC-HSG can support you directly with its Contextual Intelligence Platform and Expert Panel (Delphi) Software.
This service is free-of-charge for companies from the St.GallenBodenseeArea (SG, TG, AR, AI) but we will also help any other company that requests our support.